Shipping policy

Order Processing

All orders are processed within 24–48 hours (excluding weekends & public holidays).

Delivery Timeline

  • West Malaysia: 1–3 working days
  • East Malaysia: 3–7 working days

Please note: Delays may occur during peak campaigns or public holidays.

Shipping Confirmation

Once your order has been shipped, you will receive a tracking number via SMS or email.

Incorrect Address

Please ensure your shipping address is correct before checkout.
Lashberry™ is not responsible for delays, failed deliveries, or losses caused by incorrect address information provided by the customer.